warranty policy

Only guaranteed Products and MUST be noted in the product title or the product page are subject to the Version UAE Warranty, the warranty time is also placed on the product page and could be 1 month up to 3 years warranty depending on the product and brand 


    The following are not covered by the warranty

The Warranty does not apply to: (a) products that were bought through other channels than the Website, (b) problems that occur after the warranty period from the date of original purchase of the product from Version UAE Website, (c) consumable parts, such as batteries or protective coatings; (d) cosmetic damage, including but not limited to scratches, dents and broken plastic; (e) damage caused by external cause, including but not limited to accident, abuse, misuse, liquid contact, fire; (f) damage caused by operating or use of the Product other than in accordance with published guidelines for the Product, including the Product’s user manuals, technical specifications, etc. (please note: you may not open or disassemble the Product in any other way than as explicitly described in the Product’s user manual; (g) a Product that has been modified; (h) defects caused by normal wear and tear or otherwise due to the normal aging; or (i) a Product that is stolen, or where Version UAE has reason to believe that it is stolen.

Please note that only Version UAE or an Authorized Service Center appointed by Version ( “Version General Trading LLC”) may perform service on the Product. Warranty cover will be void if repair has been made or attempted by any other than Version.

Version General Trading LLC is not liable for reimbursements, claims, and damages where the Warranty does not apply. As concerns limitations of liability.



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